ONLINE business management Services
Are you sitting at a threshold of greater service and income, but know you need more time and energy to step through with joy and sustainability?
What if you had someone to translate your vision into timelines and Asana tasks, optimize ROI, interface with contractors, direct all the moving pieces and keep all the trains running on time?
What could you create? How could you grow? How many people could you reach and help?
IMAGINE
This…
Because you hired us you finally get to go to that amazing yoga class that starts at 10 (that you’ve been secretly dying to go to for months now) and don’t have to worry about what your team is doing or if things are getting done.
As you're walking into class you have a brilliant new idea and send us a voice message. By the time you finish class, we’ve already input it into Asana and got the team started on it.
How freaking awesome is that?!
Or imagine having support for
your next big launch…
Think about how liberating it would feel to have us deal with all the minute details that bog your dream down. We easily step in and ensure that you can keep dreaming of the overall launch while we help facilitate your vision, manage the timelines, and keep everything on budget. All without you having to attend endless meetings.
Making your next launch painless, guilt-free, and an absolute 5-star success for your clients.
Now, tell us that doesn't sound amazing!
Hey!
We’re Amelia and Melissa,
your new OBMs!
With over 35 years of experience managing, operating, and running businesses within a variety of industries, we’ve learnt how to jump into any business whole-heartedly and effortlessly. We’re able to quickly step in as your Online Business Manager, no matter the season you find your business in.
As big-time business and data nerds, we quickly identify areas needing optimization and get to work improving the overall effectiveness of your business. Our goal is to give you back time and bandwidth so you can really lean into the areas of your business that light you up and amplify your creative genius.
And because we’re business nerds, we love all the boring things. From finding cheaper, better tech stacks, to setting up the tech and workflows, to creating spending plans and optimizing ROI, to dealing with the paperwork, HR and organization of it all, it's our favorite work.
So, how does this really work for you?
When we join your team we make the process as painless and frictionless as possible. That means that we truly step into your individual unique business needs and systems.
So when we come in, we learn everything we can about your business, we find ways to optimize what’s already there and we ground it all in your mission and vision of the future. The reason we can do this without a lot of fuss is because of the years of experience and exposure we’ve had with a variety of platforms and systems.
We take on the work that feels heavy and sticky and that you really just hate doing. If you’ve ever asked yourself “I wish someone else could just do this!” we’re those people. Allowing you to step back from daily operations and continue to dream of the bigger picture.
This could look like:
➤ Updating timelines and adding tasks in Asana for your next big launch
➤ Ensuring your social media manager has all the details to create your Instagram Reels
➤ Reviewing your newsletter for grammatical errors and checking links before sending it
➤ Connecting your new Flodesk checkout to Stripe
➤ Interfacing with each other to streamline software costs and save you money
➤ Confirming that your VA has edited and scheduled your podcast
➤ Following up with customers about any outstanding invoices
➤ Checking in with the hotel where your retreat is scheduled to book rooms
➤ Analyzing your financial statements for anomalies
“I love knowing they are handling not only my business with care, but also my clients, customers, and contractors.”
Amelia and Melissa far exceeded my hopes for both the ease of working with them and the personal care they had for my business. I thought it would be so much more work to try to delegate to someone else, but I found I could just give them problems to solve and they would set up systems and research and collaborate to not only take so many tasks off my plate, but also gave me incredible bandwidth back because I could turn over so much responsibility and problem solving.
I couldn’t believe when they started saving me so much in fees and software subscriptions by utilizing what I already had or finding better options. I love knowing they are handling not only my business with care, but also my clients, customers, and contractors. Plus, they are delightful to work with and truly care about supporting me and my vision and work in the world.
- Cristy Duce
Business Designer, Mentor, Brand Enchantress & App Founder
ODDS ARE
If you’re here you’re probably a Visionary.
You see, the most successful businesses in history all have a Visionary who could see possibility in what wasn’t there before. A person to be the creative genius and inspiring force. And, they also have an Integrator to make that vision happen, to break it down into steps, projects, timelines, and budgets.
As a Visionary you know that even though you may be capable of playing the Integrator role, it’s not where you truly thrive! It’s taking away time and energetic bandwidth from your bigger calling in the world.
Our sacred work is to run the day-to-day operations of your business. We thrive when we help you expand your Visionary magic and let you dream big while we do the “adulting”.
WELCOME VISIONARY WOMAN
Visionary vs. Integrator - Here’s what the roles look like
Visionaries:
✨ New and big idea generator
✨ Creative brilliance and force behind the business
✨ See the bigger picture and future
✨ You’re the inspiration, passion provider
✨ Maintainer of external relationships
✨ Closer of sales and deals
✨ Champion/creator of the mission, vision and values
✨ Discoverer
✨ Opportunity seeker with a beat on society’s pulse
Integrators:
⚡️ Runner of day-to-day operations
⚡️ Prioritization and executor of goals, plans, and dreams
⚡️ Team leadership and unity
⚡️ Communicator
⚡️ Accountability partner
⚡️ Problem-solver
⚡️ Barrier-remover
⚡️ Project manager
⚡️ Financial optimization (P & L, budgeting, Cash Flow)
⚡️ Bridge between the big ideas and the on the ground action
Which role feels most authentic to your nature, to your heart's calling?
Is it time to get the support you always craved from an OBM duo like none other?
A PrEview of what
our role within your business would look like for a week
👉 We start each day by checking emails. Does the team need anything? Do the contractors require information?
👉 Then we look at the calendar and Asana. Are we on track to meet all deadlines? Where are we falling behind? Is there anything emergent that needs to be handled?
👉 Next, we review plans for your upcoming retreat. Are we missing anything important? How can we ensure things go off without a hitch? Are there any alternate plans we need to make to create a flawless experience? So you don’t get stuck in meetings, we coordinate with the event planner, the hotel, the catering, and the marketing manager to ensure your vision comes to life exactly as you saw it in your head.
👉 We then have a numbers and budget check-in. Has anything gone over budget? Have all the bills been paid? Any outstanding amounts owed to the business? Are there any apps or programs that you don’t need? Do you need to re-evaluate the cost of certain services or offers?
👉 Now we have a quick check-in with you. How are you? Do you have any new ideas or changes to plans? Review any matters that require your attention or feedback. Remind you to write the weekly email that needs to be sent out Thursday.
👉 Let’s follow up with the team. We know you’re busy thinking and dreaming and don’t have time to coordinate with your different VAs, so we do it for you. What do they feel is working well? Is there anything they want to change? How are they feeling overall? Are they on track to meet important deadlines? If not, how can we help? And finally, provide them with the details they need to address based on our check-in with you.
👉 While the feedback is still fresh in our minds, we'll work on improving any sticky points in the company's policies and procedures. How can we tweak systems or workflows to improve efficiencies and make everyone’s life simpler? Are there any new systems, workflows, policies, or procedures that need to be created? If so, we’ll get started on them.
👉 We receive your weekly email for Thursday. We review it thoroughly for grammatical errors and get it scheduled to be sent out with the correct links (that actually work).
👉 Finally, we make sure Zoom is set up properly for your next webinar. Ensuring that it automatically records and your Zoom plan allows the amount of attendees we’re planning for. We then run sound checks prior to the webinar and sit in to help moderate, answer any questions in the chat, post links, and most importantly troubleshoot if there are any tech issues.
We’re not like other Integrators
(or OBMs or Bookkeepers or Project Managers)
Because we’re a mother-daughter duo, and we talk to each other all day anyway, we have a unique bond that other OBMs or Fractional COO/CFO teams just simply do not have. Our super power is our ability to flawlessly communicate and work together to bring you an unparalleled experience. So that you don’t have to repeat yourself to both your Fractional COO and CFO. Meaning you have less points of contact and more time to focus on your sacred work.
Our close connection also allows us to optimize your existing business without requiring you to sit in more meetings or distracting you from your dreams and idea generation. We’re able to interface directly with each other, allowing us to both look at the same components to create and implement solutions. Helping to establish efficiency that saves you money and time, so that you just have to approve it.
Can you imagine how remarkable it would be to work with an OBM team with such a close-knit, intimate relationship?
Not to mention that we prioritize only working with a small number of clients as their OBMs. Allowing us to give your business our full attention and the highest quality service, which is absolutely essential to get your business real results! All while lending us flexibility to craft a highly customized plan for you. Because we really believe that there is no such thing as one-size fits all in business (and because we know that your business is as unique and special as you are).
SO WHAT DOES THIS MEAN FOR YOU?
- Your day-to-day needs
- Team size
- How many contractors we will be working with
- Existing systems
- Future plans within your business
- Goals
- Upcoming events
- And more
How We Do It.
01
We believe in making our onboarding process as smooth and simple as possible. We work with you to get the information we need to get started. Depending on your preference we can either do the majority of access giving via a Zoom call or through other means like a checklist.
Simple onboarding to get started ASAP
02
Once we’ve got access we really take the time to understand the inner workings of your business. We introduce ourselves to your team and contractors. We review your offerings and tech setups. We comb through your resources. We analyze your data. All so that we can start to really get to know what makes your business tick, so that we can start optimizing the magic that’s already there.
Get to know your business
03
There’s no such thing in our world as being thrown into the deep end. Which means that your business doesn’t have to be in an idyllic state before you hire us (because that’s kind of why you’re bringing us in, in the first place). So you don’t have to worry about something being messy or not ready. From the moment we start as a part of your team we’re working to help support you no matter what season of business you’re in. Really the most intensive part for you is helping get us access. After that we’re hands in the mud, spit-shining, all the magic that already exists behind the scenes.
Messy is the perfect place for us to start
the DETAILS
Timeline
We can usually get started right away. However, we do say that to be fully onboarded (which is access to everything and a good grasp of where your business is at) it can take up to a month. But we still are working in your business during that entire time.
Availability
We prioritize only working with a small number of clients as their OBM team. This allows us to give your business our full attention and the highest quality service. Meaning that you can contact us at any time, however we respond during our regular business hours.
Investment
Pricing starts at $3500.00 Canadian Dollars per month.
(Or approximately $2550.00 USD per month depending on the exchange rate at the time of the charge. )
Testimonials
"These gals are really experts in their area and taking care of all the details of behind the scene of an online business."
“I have complete faith that they are handling all of the tasks better than I would at this point. And I’m enjoying working with them and couldn’t recommend them more to others!"
- Michelle Davey - Founder of “Unbridled Living”, Coach + Mentor
“I am delighted with the service.”
“Amelia has helped me immensely with graphic design, setting up a membership, creating and publishing the membership space as well as having updated my website! Amelia is super thorough, often thinking of business and design elements I wouldn’t have thought of myself. She also always clearly and efficiently communicates regarding all the tasks she was working on for me. I highly recommend!”
- MARTHA ELEFTHERIOU - LIFE COACH, REIKI MASTER + REGISTERED YOGA TEACHER
Frequently asked
Questions
Q: Are you able to work within the current systems or programs we use?
Yes! We work within your current set up.
We’ve worked with a lot of common programs and apps but if we haven’t used it before there may be a short period of time dedicated to learning the new system/program/app.
Additionally, as we work with you, we are always aware of creating efficiencies combined with effectiveness. If we find tools or systems that would be a better fit for your business, we will bring them to your attention and review if it would be beneficial to move over to them.
If you have concerns we’re happy to discuss what this would look like during our intro call.
Q: Why would I need an Online Business Manager?
If you’re feeling like you’re spending all your time focusing on managing your team, making sure your ideas are carried out to completion, budgeting and cash flow, checking your to-do list, creating SOPs, making sure all the fine details are being taken care of - then it’s time for an OBM!
We’ll get you out of survival mode and back to the work that lights you up and inspires you to create those audacious, money making dreams.
Q: How does your billing work?
You will be billed upon signing your agreement with us. Then on the same day each month thereafter, you’ll be invoiced. Payment is due upon receipt of each invoice. We accept e-transfer, Visa, or Mastercard.
Other payment arrangements will be considered upon request.
Q: What if I’m still not sure what I need?
Let’s get you booked in for an intro call! During our call we can discuss your business and help you find a solution that feels right for you. Whether that be long-term management support or assistance with some projects and setups.
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